A direct line to the developer
Tell me briefly what happened. The clearer the case file, the faster I can close it.
- Email address
- tobias@no-ac.eu
I reply personally. Fictional processing times belong in the game.
Service desk S-1 - personally responsible
Heat causing trouble? I am on it.
No ticket maze, no hold music, no bot. Your message goes straight to the developer of HOT TAKE.
Write a support emailWhat helps with diagnosis
If possible, include these four details:
- App version and build
- iPhone model and iOS version
- Steps that lead to the issue
- An optional screenshot or short video
Immediate measures, no paperwork
The most common cases can be settled right away.
Restore a purchase
Open Settings with the gear button and choose “Restore Previous Purchases”. You will not be charged again.
No sound
Check Music and Effects in the game settings, then check your iPhone media volume.
Game progress
Progress and settings stay on this device. HOT TAKE uses no account and no cloud sync.
Game Center
The leaderboard is optional and works only when Game Center is signed in and available on your iPhone.
No diagnostics are sent automatically. You decide what to include in your email.